Account Manager at Public Consulting Group in Columbia, TN
Responsibilities Serves as primary and back-up contact for client engagements Maintains client relationships Participates in key stakeholder meetings Functions as subject matter expert on PPL's and PCG's products Coordinates project requirements and client expectations among functional groups and with client Creates and manages internal project work plans Ensures quality of work produced meets PPL and contractual standards. Presents written/verbal status reports to clients Develops recommended solutions to mitigate or avoid risks Reviews and updates critical client documents on a regular basis Manages and coordinates proposal development research, financial analysis, writing, and production Reinforces and sets client expectations regarding PPL's product application model during implementations Identifies and act on opportunities for upselling to current clients Identifies and meets with prospective clients Records business development activities Leads sales presentations and system demonstrations Serves as an internal consultant to other projects or practice areas Oversees contracted training programs; internal training sessions Manages multiple staff while providing mentoring, advice and guidance to direct reports Monitors staff performance and follow up on areas of deficiency Develops next set of client partnership leaders Makes final decisions on staff hiring Qualifications Excellent client relationship management skills Demonstrated project management and supervisory skills. Ability to follow, critically evaluate and improve current processes. Excellent oral and written communication skills. Strong analytical, organizational and presentation skills. Excellent PC skills in MS Office products. Ability to analyze data and draw appropriate conclusions. Ability to speak publicly effectively. Detailed and process improvement oriented Ability to take initiative, and move daily work forward; Ability to see the big picture while working at the detailed level to move projects forward within specific timeline and budget Strong skills in the areas of interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking Education:
Bachelor's degree or 9 years' experience required, Master's degree preferred.
Experience:
7-9 years prior supervisory experience required; Demonstrated financial and business management experience required; Finance and accounting systems experience preferred; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus. Certification:
PMP a plus
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Bachelor's degree or 9 years' experience required, Master's degree preferred.
Experience:
7-9 years prior supervisory experience required; Demonstrated financial and business management experience required; Finance and accounting systems experience preferred; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus. Certification:
PMP a plus
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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